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I purchased a Flex 8400 in the USA and brought it to Brazil, but the radio won't activate the transm

PY4ME
PY4ME Member ✭✭
edited May 10 in FLEX-8000 Signature Series
I purchased a Flex 8400 in the USA and brought it to Brazil, but the radio won't activate the transmitter; it has an Interlock error, and I notice the reception has low sensitivity.

Answers

  • Trucker
    Trucker Member ✭✭✭✭

    Most likely you will need to open a Help Desk ticket and get Flex Radio to send you a Turf file for your region.

    James

    WD5GWY

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Marcos, Are you attempting to transmit in a US part of the band? If that is not the problem, try a factory reset after doing a profile export. In any event, you need to submit a help desk ticket for the proper turf file, as James mentioned.

  • PY4ME
    PY4ME Member ✭✭
    I opened a support ticket, they sent the file, it changed to IARU region 2, but there's still no transmission. I'm noticing the reception is very low, very strange. After doing all the reset procedures from support and nothing being resolved, they're going to forward the ticket to the engineering team. Could it be a physical problem?
  • John KB4DU
    John KB4DU Member ✭✭✭✭

    Sounds like the symptoms of a coax, antenna problem. Some things to try: A dummy load bypassing all current coax connections, just to evaluate the transmitter; tune in a known good signal (maybe broadcast) and see what happens on receive.

  • Erik Carling EI4KF
    Erik Carling EI4KF Member ✭✭✭✭

    Sounds like a CPU error. Flex may ask you to re-flash it using a SSB Thumb Drive.

  • PY4ME
    PY4ME Member ✭✭
    null
    It seems you had a similar problem, what was the solution?
  • John KB4DU
    John KB4DU Member ✭✭✭✭

    I do. Flex help desk thought it might be the SD card and sent a replacement. Didn't help. Checking the coax connections finally found the problem.

  • PY4ME
    PY4ME Member ✭✭
    Resolved, it was the USB cable connecting the PA to the CPU that was poorly connected, everything is working OK now.
  • John KB4DU
    John KB4DU Member ✭✭✭✭

    Thanks for letting everyone know. SOME PEOPLE fix the issue and never pass it on.

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