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Help! Is the Help Desk Alive?

Steve W6SDM
Steve W6SDM Member ✭✭✭
in Community Topics

Over the past few weeks, I have been trying to reach the help desk. I have left multiple tickets, but have not gotten a response. I have always gotten super-fast responses in the past. My question was whether Flex still services the 3000. I have one that might need a new mic connector.

Steve, W6SDM

Comments

  • Trucker
    Trucker Member ✭✭✭✭

    Flex Radio no longer services the legacy radios. Troy Radio has been doing repairs on them. There is a Facebook page that is kept up by Troy Radio that has their contact information.

    James

    WD5GWY

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Correct. We do not service Flex-3000 radios anymore.

    http://www.troyradio.net/
  • Steve W6SDM
    Steve W6SDM Member ✭✭✭

    Thanks, Mike. I have one that belonged to a friend. It reminds me of my 3000 days and how much I hated the FireWire interface.

    Thanks, James. I will have him call Troy.

    73, Steve

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