Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

getting a reply

brillo
brillo Member ✭
in SmartSDR+
i have attempted to open 3 tickets for help starting new years eve . have not even rcvd a bot response on any of them .
i purchased the sdr plus upgrade in early November and it does not appear to have been activated . was hoping to speak to someone at flex to find out why but calling them goes no where . any suggestions would be appreciated . this is for my 6400
thanks
scott w4so

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Scott

    Your tickets have been replied to. Check your spam folder.

    Make sure you whitelist flexradio.com

    Mike

  • brillo
    brillo Member ✭
    mike sorry to say i don't see it
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    It has been closed but it was emailed to you. Your ISP likely ate it.

    Please resubmit it. You should get a reply with a case number within minutes.

    https://helpdesk.flexradio.com/hc/en-us/requests/new

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories