Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Where are the new DSP features in SmartSDR+ 4.1.3

Options
Rick W7YP
Rick W7YP Member ✭✭
in SmartSDR+

I have SmartSDR 4.1.3 installed on my 6700 and purchased in advance the SmartSDR+ level of support, but none of the new filters show up in the DSP menu. Is there something I need to do to activate them?

Answers

  • Eric-KE5DTO
    Eric-KE5DTO Administrator, FlexRadio Employee admin
    Options

    First thing to check is whether your radio has your SmartSDR+ license loaded. You can verify this in SmartSDR for Windows by checking the License Info section in Radio Settings > Radio Tab. If you don't see SmartSDR+ there in the Subscription entry, then you may want to ensure that your radio has internet access so that it can pull the license.

    Beyond that, if you want to tell us what features you're looking at in particular, that might help. Here's a table that shows the features and which hardware platforms support them:

    smartsdr+_features.jpg

    Note that this table is dated and the ones that say EA are now all available for SmartSDR+.

  • AndySP1DSZ
    AndySP1DSZ Member ✭
    Options
    Hello, I have the same problem. I have purchased the SmartSDR+ package for FlexRadio 8400. The license is displayed until January 6, 2026. It is December 7, 2025 and none of the new features are active. What should I do to make the new features appear?
  • Mike VE3CKO
    Mike VE3CKO Member ✭✭✭
    edited December 2025
    Options

    Rick & Andy, after you upgraded to v4 did you a proper Factor Reset - Cold Boot ? If you have not done so, go to the link and follow the instructions.

    Rick: On a 6700 the DSP features NRS, RNN and NRF are not available, the DSP should look like this below, if not I would open up a ticket.

    image.png

    Andy: The SmartSDR+ one year license is just that, for one year. Your expiration date is incorrect so I would open a ticket for that. Maybe once that is corrected you should see your 8400 DSP showing all the available features:

    image.png

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories