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Is the Help Desk Busy?

Gary F
Gary F Member ✭✭
in FLEX-6000 Signature Series

I have always had excellent results with Flex Radio's help desk.

I am waiting on shipment for a replacement SD card for a 6700. It has been ten days. I was wondering if there is a problem.

Ticket #76136

Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓

    Hi Gary

    We have a lot of people out very sick. Thanks for the ticket number. I've asked someone to chase it down.

    Mike

Answers

  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭

    Hi Gary… it would be best to contact the Help Desk directly through the link they provide on the ticket when it was opened. It's a separate communication path, specific to the Help Desk and your ticket.

  • Gary F
    Gary F Member ✭✭

    Thanks Mike

    I figured something like that was the problem.

    As usual great service.

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