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SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
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If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Is the Help Desk Busy?

Gary F
Gary F Member ✭✭
in FLEX-6000 Signature Series

I have always had excellent results with Flex Radio's help desk.

I am waiting on shipment for a replacement SD card for a 6700. It has been ten days. I was wondering if there is a problem.

Ticket #76136

Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓

    Hi Gary

    We have a lot of people out very sick. Thanks for the ticket number. I've asked someone to chase it down.

    Mike

Answers

  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭

    Hi Gary… it would be best to contact the Help Desk directly through the link they provide on the ticket when it was opened. It's a separate communication path, specific to the Help Desk and your ticket.

  • Gary F
    Gary F Member ✭✭

    Thanks Mike

    I figured something like that was the problem.

    As usual great service.

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