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The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes
The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.
Upgrading second hand Flex 6600
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Phil Holt
Member ✭✭
Hi, new to this group and new Flex owner,
I recently bought a 6600 from a local amateur who is a keen CW operator and therefore hadn't upgraded to v3 due to a long history of CW dropouts fixed in 2.12.1. This machine is on that version working well. I tried to upgrade to latest v3 but was told I need to buy a license. My radio is directly connected to my home network with 300Mb internet access. I therefore hace (successfully) downgraded back to v2.12.1. I would like to go up to v4. Is there a way round this? I am aware that the reason may be that the previous owner did not progress to v3 within a deadline.
Phil G4LPP
I recently bought a 6600 from a local amateur who is a keen CW operator and therefore hadn't upgraded to v3 due to a long history of CW dropouts fixed in 2.12.1. This machine is on that version working well. I tried to upgrade to latest v3 but was told I need to buy a license. My radio is directly connected to my home network with 300Mb internet access. I therefore hace (successfully) downgraded back to v2.12.1. I would like to go up to v4. Is there a way round this? I am aware that the reason may be that the previous owner did not progress to v3 within a deadline.
Phil G4LPP
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Best Answer
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Hi Phil, you can upgrade directly to V4 at no charge. You will retain your V2 features. There is an issue with V2 upgrades at the moment, so you will need to submit a help desk ticket to upgrade.
If you want V3 features and up, you will need to purchase SmartSDR+. If you want early access to new features, you will need to purchase the Early Access license.
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Answers
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Len: I am also on v2. Should the help desk ticket be submitted before trying to upgrade to v4? Or after trying and encountering the problem?
Tim K9WX
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Hi Tim, I think I would submit the help desk ticket so that you are not stuck while waiting for a reply.
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