Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?


SmartSDR v4.0.1 and the SmartSDR v4.0.1 Release Notes

SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Upgrading second hand Flex 6600

Phil Holt
Phil Holt Member ✭
in SmartSDR for Windows
Hi, new to this group and new Flex owner,
I recently bought a 6600 from a local amateur who is a keen CW operator and therefore hadn't upgraded to v3 due to a long history of CW dropouts fixed in 2.12.1. This machine is on that version working well. I tried to upgrade to latest v3 but was told I need to buy a license. My radio is directly connected to my home network with 300Mb internet access. I therefore hace (successfully) downgraded back to v2.12.1. I would like to go up to v4. Is there a way round this? I am aware that the reason may be that the previous owner did not progress to v3 within a deadline.
Phil G4LPP

Best Answer

  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Answer ✓

    Hi Phil, you can upgrade directly to V4 at no charge. You will retain your V2 features. There is an issue with V2 upgrades at the moment, so you will need to submit a help desk ticket to upgrade.

    If you want V3 features and up, you will need to purchase SmartSDR+. If you want early access to new features, you will need to purchase the Early Access license.

Answers

  • Tim K9WX
    Tim K9WX Member ✭✭✭

    Len: I am also on v2. Should the help desk ticket be submitted before trying to upgrade to v4? Or after trying and encountering the problem?

    Tim K9WX

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Tim, I think I would submit the help desk ticket so that you are not stuck while waiting for a reply.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories