Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Sharing my thoughts as I consider this subscription model

Brian Tucker
Brian Tucker Member ✭
edited September 27 in SmartSDR+
Good Day. As I review my options with the new subscription plan, I have several questions for FlexRadio that I believe will help not only in my decision-making process but also assist others who are considering their choices:

1. Are there documented terms of the subscription available for review? If available, could you provide a link or a summary of the key terms?

2. Will FlexRadio be committing to a more frequent release schedule, such as quarterly updates?

3. Will FlexRadio share a roadmap of upcoming features? I am interested in both short-term and long-term planned features.

4. Are target release dates for these planned features available?


I fully understand the importance of supporting the software development lifecycle and am a frequent SmartSDR user. I am always eager to explore new features, but I would like to know what I am paying for, which is why I am seeking clarity on these points.

I believe these answers will help many users who are considering their options as the new subscription plan becomes available. Thank you for your attention to these questions.

Comments

  • Dan Trainor
    Dan Trainor Member ✭✭✭

    As we know, It is NOT a "Subscription" model. It is really a "Pay for a Feature" model. A feature that is so impactful that it would be hard for you to not pay for it. But, they can't force you to pay for it. When and if that feature is introduced, it would have to be so compelling that few people could resist buying it. We will have to see what the future holds. But, if Flex defines a feature as say, for example, an improved NR+ algorithm, then that would be horrific as customers expect them to fix / improve their NR function regardless. It is NOT what we would ever consider a new "feature". So, a lot of this comes down to how Flex defines a "Feature" to be. What is the definition of a Feature in this context? It is currently undefined by Flex and unknown to clients. So that's a big question. But, most importantly, this "subscription" model is NOT a subscription model. It is a "Pay for a Feature" model. What are these Features? Unknown. So this is a licensing model in which the center of the model is Unknown by definition.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories