Sharing my thoughts as I consider this subscription model

Brian Tucker

Good Day. As I review my options with the new subscription plan, I have several questions for FlexRadio that I believe will help not only in my decision-making process but also assist others who are considering their choices:

1. Are there documented terms of the subscription available for review? If available, could you provide a link or a summary of the key terms?

2. Will FlexRadio be committing to a more frequent release schedule, such as quarterly updates?

3. Will FlexRadio share a roadmap of upcoming features? I am interested in both short-term and long-term planned features.

4. Are target release dates for these planned features available?


I fully understand the importance of supporting the software development lifecycle and am a frequent SmartSDR user. I am always eager to explore new features, but I would like to know what I am paying for, which is why I am seeking clarity on these points.

I believe these answers will help many users who are considering their options as the new subscription plan becomes available. Thank you for your attention to these questions.

Dan Trainor

As we know, It is NOT a "Subscription" model. It is really a "Pay for a Feature" model. A feature that is so impactful that it would be hard for you to not pay for it. But, they can't force you to pay for it. When and if that feature is introduced, it would have to be so compelling that few people could resist buying it. We will have to see what the future holds. But, if Flex defines a feature as say, for example, an improved NR+ algorithm, then that would be horrific as customers expect them to fix / improve their NR function regardless. It is NOT what we would ever consider a new "feature". So, a lot of this comes down to how Flex defines a "Feature" to be. What is the definition of a Feature in this context? It is currently undefined by Flex and unknown to clients. So that's a big question. But, most importantly, this "subscription" model is NOT a subscription model. It is a "Pay for a Feature" model. What are these Features? Unknown. So this is a licensing model in which the center of the model is Unknown by definition.