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upgrade and change call

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IK8HCG
IK8HCG Member ✭✭
in FLEX-6000 Signature Series

I purchased a Flex 6400 from an Italian OM who didn't tell me it had version 3.19. Yesterday, unaware of this, I downloaded the latest version 2. I launched the program, and its callsign IK1GRV appeared with the wording "update."
I uninstalled version 2 from my PC, but I can no longer access the download page, even though I registered yesterday. I sent a reset email, but I haven't received anything about the procedure.

  1. How do I delete its callsign and enter mine?
  2. How can I access the download page despite several attempts? WhatsApp Image 2025-08-26 at 00.33.07.jpeg

Answers

  • IK8HCG
    IK8HCG Member ✭✭
    Options

    I managed to re-register in the download section and am downloading the latest version 3.
    How can I reset the old call?

  • IK8HCG
    IK8HCG Member ✭✭
    Options

    I managed to get it to start but I would like to understand how to reset its call.

    now I see my call after station without having entered it personally.

    Immagine2.png
  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Options

    Go to File, Setup, Radio Setup and you will find the areas to enter your call and the nick name of the radio that you want to use.

    image.png
  • IK8HCG
    IK8HCG Member ✭✭
    Options

    tnx

    now how to change Region

    Immagine3.png
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Open a support ticket.

  • IK8HCG
    IK8HCG Member ✭✭
    Options

    The call has been changed, do I have to open a ticket to change regions?

  • Johan SE3X
    Johan SE3X Member ✭✭✭
    edited August 2025
    Options

    As Mike wrote, open a ticket. Pretty sure you will need a new Turf file. I had to do that for my 6700 many years ago. They will send you one and it's simple to change and update.

    GL, 73 Johan

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