Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Radio goes offline...

KD4UNX
KD4UNX Member ✭✭
edited August 2025 in FLEX-6000 Signature Series

Hey guys.

I'm new to the Flex community, having bought a 6400 used from a local ham a couple months back. It has been flawless since I got it… until today.

Twice today my radio has been nonresponsive. First time I checked it, the green button light was flashing. I pushed it and the unit powered off… powered it back on and it was fine.

Second time the green light was solid, but I could not connect with SSDR. I rebooted the radio (push power button, wait until light goes out, wait 10~ seconds, power back on) and now I can connect to the radio again.

Any ideas how to track down what might be happening here? Seems very strange that my radio is suddenly going nonresponsive.

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Curious, is the PC you are using on WiFi or a LAN connection?

    Please open a support ticket.

  • KD4UNX
    KD4UNX Member ✭✭

    Hi Mike - thanks for the reply. I forgot about one other change I made since last night… I started using a CTR2-Flex with v1 firmware. Turns out this is a known issue between Flex 3.9.19 firmware and CTR2-Flex v1 firmware. Lynn posted a v2 update last week that I have not had a chance to apply yet.

    Lynn pointed me here: https://groups.io/g/CTR2/topic/114174611

    I guess I'm going to wait for 3.9.20 and take Lynn's advice about just pulling the plug on the CTR2-Flex until the 3.9.20 firmware is available.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories