Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.2.20 | SmartSDR v4.2.20 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

year of production flex6400

Options
IK8HCG
IK8HCG Member ✭✭
in FLEX-6000 Signature Series

Can anyone tell the year of production from the serial number?

image.png

Comments

  • IK8HCG
    IK8HCG Member ✭✭
    Options

    4918-0075 6400-3012

  • KD0RC
    KD0RC Member, Super Elmer Moderator
    Options

    From the first 4 characters, it was built in the 49th week of 2018.

  • IK8HCG
    IK8HCG Member ✭✭
    Options

    so it could have the famous heat sink problem of the first series?

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    It might have but it would have been recalled within weeks of shipping. If it had a heatsink issue, it would not work at all.

  • WX7Y
    WX7Y Member ✭✭✭✭
    Options

    All this very early recall amounted to was Flex sent out to those that could do it and pull off the Radio cover, was some replacement Heat transferring Double sided tape to replace the original tape that the Glue was not holding to the heat sinks, I think most people did this fix them selves but I am sure there are those that would rather ship there Radio back for repair.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Hi Bret

    No, we actually recalled all of them to replace the temporary repairs. We hunted them all down.

    Mike

  • WX7Y
    WX7Y Member ✭✭✭✭
    Options

    Well Mike speaking from experience, they didn't contact me after the new heat transfer sticky pads for the SCU's where sent out and they didn't have me return my 6600M and the support ticket was closed. This was really early in production in 2018 so maybe a different problem all together, the SCU's would actually fall away from the Heatsinks and the Radio would shut down with a High Temp Alarm.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Hi Bret

    Some customers (not many) did their own maintenance. I guess you being one of them. I might have been decided to leave well enough alone. But, to my point, you were contacted about it and the issue was resolved and all is OK.

  • IK8HCG
    IK8HCG Member ✭✭
    Options

    My 6400, bought directly from Flex in 2018, after a week-long stay at a friend's house, received a recall from the company to fix the issue, but I know of many in Italy who have not received assistance.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Can you tell me who did not receive assistance? Are you saying all their radios are dead?

  • IK8HCG
    IK8HCG Member ✭✭
    Options

    hi mike

    we are talking about 7 years ago maybe 8

    I was the first to receive the Flex 6400 in Europe because I had purchased it a year earlier in the States during the recall due to the problem. Clearly, few others in Italy performed the repair themselves following Flex's instructions.

  • IK8HCG
    IK8HCG Member ✭✭
    Options

    I found a picture of someone who repaired it himself. Mine arrived in Italy on may 30, 2018, with modifications made.

    heat sink.jpg

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories