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SmartSDR issues or Radio issues (FLEX 8600)

it could be SmartSDR or the GPSDO that was installed during the build. My Radio is going down and back up by its self. It will be triggered by most the time when I select different band I will get alert that SmartSDR has lost connection to the radio. I'm running 3.9.18. the Radio will reboot and it could happen again right after the reboot. This is odd for sure. I can't find the correct thing I'm doing but always changing bands.

Jim

WU5E

Comments

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Jim, I would do a profile export, then do a factory reset. If that doesn't solve it issue, submit a help desk ticket.

  • n0ypd
    n0ypd Member ✭✭

    I just turned the smart link off on my 8400m. Didn't need it on,and the disconnect issue went away of course.

  • James Kennedy-WU5E
    James Kennedy-WU5E Member ✭✭✭

    Network Diagnostics

    Network status: Excellent

    Latency: <1ms

    Max Latency: 111ms

    Remote TX 0

    Remote RX 0

    Dropped 6 out of 2330300 packets 0.0%

    Network is good network is Starlink Home

    The Radio acts like a pageant woman the first time I turn it on at 0530 it blues up with the GPSDO in it I start SmartSDR 3.9.18 and I select 6m this morning good CW contact and the Radio reboots I get up and walk into the kitchen for coffee. 3 minutes later I walk about the Radio room and sit down with my coffee. It stays up the rest of the day

    Jim

    WU5E

  • James Kennedy-WU5E
    James Kennedy-WU5E Member ✭✭✭

    I did do a factory Reset

  • Ken Wells
    Ken Wells Community Manager admin

    Be sure that when doing a Factory Reset, that you leave the "Preferences" box UN-CHECKED when you export or import your profiles. This resets the Radio Persistence Database, which is often where the issues "hide."

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