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    Invoice Source - from unsecure link....

    Member ✭✭
    edited March 24 in FLEX-8000 Signature Series

    Team,

    Does Flexradio uses dearsystems.com for payments? Just received my confirmations which landed on Junk emails, but it is taking me to There was an error displaying this embed. to complete payment.

    is this the normal?

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    Best Answer

    • Member ✭✭
      Answer ✓

      For everyone’s information, Flexradio has transitioned to using Authorize.net for payment processing. You’ll receive an invoice in PDF format that outlines the payment process. After clicking on the payment link, you’ll be redirected to dearsystems.com. Regrettably, I didn’t follow that path. Instead, I created a helpdesk ticket, and they successfully collected the payment. I didn’t consider any other options; I simply did what felt most comfortable to me.

    Answers

    • Member ✭✭
      edited March 24

      does this seems familiar to anyone?

      We appreciate your purchase and your patience while we prepared your order ——-.

       

      Attached, you’ll find a PDF copy of the invoice for your purchase.  Please take a moment to review it for accuracy.  If everything looks correct, you can conveniently complete your payment by clicking the Authorize.net button within the PDF document.  Authorize.net is FlexRadio’s certified payment processor.

       

      To ensure that your order is shipped without delay, please complete your payment within the next 48 hours.  Once your payment has been received we will contact you within 5 business days to provide you with a tracking number for your shipment.

       

      If you have any questions or wish to make a change, please contact us by email at orders@flexradio.com

       

      Thank you for being part of the FlexRadio community!

    • Member ✭✭✭✭

      I would contact flex sales and confirm.

    • Member ✭✭

      called they wont answer, left a meesage.

    • Member ✭✭✭

      When you paid your deposit it should have shown the same thing.

      James

      WD5GWY

    • Member ✭✭
      edited March 25

      Trucker, you expect the same thing from the $500.00, but not from three different domains. I ended up opening a ticket requesting a call, and they collected my credit card number and processed the payment while I was on the phone. I’ve already provided all the details in my previous post. By the way, how long does it usually take for them to ship the item after you make the payment?

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      Yes, FlexRadio uses Authorize.net and DearSystems. Those are valid.

      If you are concerned, email "orders@flexradio.com". They only communicate via email. That is the Operations team that sends out the invoices.

      73

    • Member ✭✭

      Got it handle already. They called me and collected they payment, never heard of Authorize.net and DearSystems.com Not on my trusted list :).

      Thanks

    • Member ✭✭

      just got the invoice; how do i order the extended warranty and remote swith and power supply if i want some accessories tnx

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      Send an email to hams@flexradio.com

    • Member ✭✭

      I did the above regarding a opening a ticket got a call a placed my order over the phone tnx

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