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Invoice Source - from unsecure link....

Flexed
Flexed Member ✭✭
edited March 24 in FLEX-8000 Signature Series

Team,

Does Flexradio uses dearsystems.com for payments? Just received my confirmations which landed on Junk emails, but it is taking me to There was an error displaying this embed. to complete payment.

is this the normal?

Best Answer

  • Flexed
    Flexed Member ✭✭
    Answer ✓

    For everyone’s information, Flexradio has transitioned to using Authorize.net for payment processing. You’ll receive an invoice in PDF format that outlines the payment process. After clicking on the payment link, you’ll be redirected to dearsystems.com. Regrettably, I didn’t follow that path. Instead, I created a helpdesk ticket, and they successfully collected the payment. I didn’t consider any other options; I simply did what felt most comfortable to me.

Answers

  • Flexed
    Flexed Member ✭✭
    edited March 24

    does this seems familiar to anyone?

    We appreciate your purchase and your patience while we prepared your order ——-.

     

    Attached, you’ll find a PDF copy of the invoice for your purchase.  Please take a moment to review it for accuracy.  If everything looks correct, you can conveniently complete your payment by clicking the Authorize.net button within the PDF document.  Authorize.net is FlexRadio’s certified payment processor.

     

    To ensure that your order is shipped without delay, please complete your payment within the next 48 hours.  Once your payment has been received we will contact you within 5 business days to provide you with a tracking number for your shipment.

     

    If you have any questions or wish to make a change, please contact us by email at orders@flexradio.com

     

    Thank you for being part of the FlexRadio community!

  • VE7ATJ_Don
    VE7ATJ_Don Member ✭✭✭✭

    I would contact flex sales and confirm.

  • Flexed
    Flexed Member ✭✭

    called they wont answer, left a meesage.

  • Trucker
    Trucker Member ✭✭✭

    When you paid your deposit it should have shown the same thing.

    James

    WD5GWY

  • Flexed
    Flexed Member ✭✭
    edited March 25

    Trucker, you expect the same thing from the $500.00, but not from three different domains. I ended up opening a ticket requesting a call, and they collected my credit card number and processed the payment while I was on the phone. I’ve already provided all the details in my previous post. By the way, how long does it usually take for them to ship the item after you make the payment?

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Yes, FlexRadio uses Authorize.net and DearSystems. Those are valid.

    If you are concerned, email "orders@flexradio.com". They only communicate via email. That is the Operations team that sends out the invoices.

    73

  • Flexed
    Flexed Member ✭✭

    Got it handle already. They called me and collected they payment, never heard of Authorize.net and DearSystems.com Not on my trusted list :).

    Thanks

  • Arnold Goldman
    Arnold Goldman Member ✭✭

    just got the invoice; how do i order the extended warranty and remote swith and power supply if i want some accessories tnx

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Send an email to hams@flexradio.com

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