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Installation of SmartSDR 3.8.23 for windows will not complete, crashes

HB9FUR
HB9FUR Member ✭
edited February 2025 in SmartSDR for Windows
Helllo,
I tried updating my pc to the new 3.8.23 (previous 3.8.21 working fine). Installations steps go fine:
1 Click run
2 Accept agreement
3 Installation location
4 Select components screen
5 Create desktop shortcut
6 Click install to continue
At this point it stops working. I dont see the next screen where it shows installation progress. It does not install anything on the pc. It closes and nothing happens

The pc is windows 11
I uninstalled previous 3.8.21 version
I downloaded the file again and again, just in case it was corrupt
I restarted the pc
NO LUCK. It just wont install!
Anyone have a solution?

Thank you de HB9FUR

Comments

  • Al K0VM
    Al K0VM Member ✭✭✭

    I suggest that you open a ticket with the FLex help desk.

    AL, K0VM

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    I would submit a help desk ticket.

  • HB9FUR
    HB9FUR Member ✭
    Tnx
  • JHorobec
    JHorobec Member ✭
    I have the same problem. Using Win11. Also along with the gentileman above mine also will not highlight the checkmark for SmartSDR application files. DAX and Cat are checkmarked.The setup starts up then just goes blank.
  • Peter Helfenstein
    Peter Helfenstein Member ✭
    Same issue here. Win 11 with newest updates, upgrade from 3.8.21
  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    If you are having an issue, please open a support ticket.

This discussion has been closed.

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