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    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
    Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
    Antenna Genius Utility v4.1.8
    If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
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    Installation of SmartSDR 3.8.23 for windows will not complete, crashes

    Member ✭
    edited February 21 in SmartSDR for Windows
    Helllo,
    I tried updating my pc to the new 3.8.23 (previous 3.8.21 working fine). Installations steps go fine:
    1 Click run
    2 Accept agreement
    3 Installation location
    4 Select components screen
    5 Create desktop shortcut
    6 Click install to continue
    At this point it stops working. I dont see the next screen where it shows installation progress. It does not install anything on the pc. It closes and nothing happens

    The pc is windows 11
    I uninstalled previous 3.8.21 version
    I downloaded the file again and again, just in case it was corrupt
    I restarted the pc
    NO LUCK. It just wont install!
    Anyone have a solution?

    Thank you de HB9FUR

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    Comments

    • Member ✭✭✭

      I suggest that you open a ticket with the FLex help desk.

      AL, K0VM

    • Member, Super Elmer Moderator

      I would submit a help desk ticket.

    • Member ✭
      Tnx
    • Member ✭
      I have the same problem. Using Win11. Also along with the gentileman above mine also will not highlight the checkmark for SmartSDR application files. DAX and Cat are checkmarked.The setup starts up then just goes blank.
    • Member ✭
      Same issue here. Win 11 with newest updates, upgrade from 3.8.21
    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      If you are having an issue, please open a support ticket.

    This discussion has been closed.

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