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Problem after replacing to a faster PC

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Raul Pla
Raul Pla Member ✭✭
in DAX

I was all doing well with SSDR, 6600, tuner, amp etc on a Microsoft Surface Pro 6 tablet. It was overloaded (after adding 6 other prog) so I upgraded to a fast desktop PC. I fixed some VSP error, that came up. Now I cant get past a DAX driver error. Taking one step at a time, just want to get SSDR working again before going to HRD and WSJT later.

I used to get RX audio direct from the radio yesterday on an external speaker. now that stopped. Ive pushed a few buttons but nothing yet help. Here is a screenshot of what Im seeing. Should I ask Flex to log into my screen and fix this, if they can?

groupviewErrors.jpg
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Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓
    Options

    Please open a support ticket.

Answers

  • Raul Pla
    Raul Pla Member ✭✭
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    thanks, will do.

  • Raul Pla
    Raul Pla Member ✭✭
    Options

    The supp ticket provided detailed instructions. I had to turn off some high security feature on the new Dell i9 PC before installing SSDR. The solution was to remove all the DAX drivers and re-install them. The detailed instructions walked me though that and all is good now.

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