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    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
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    Problem after replacing to a faster PC

    Member ✭✭
    in DAX

    I was all doing well with SSDR, 6600, tuner, amp etc on a Microsoft Surface Pro 6 tablet. It was overloaded (after adding 6 other prog) so I upgraded to a fast desktop PC. I fixed some VSP error, that came up. Now I cant get past a DAX driver error. Taking one step at a time, just want to get SSDR working again before going to HRD and WSJT later.

    I used to get RX audio direct from the radio yesterday on an external speaker. now that stopped. Ive pushed a few buttons but nothing yet help. Here is a screenshot of what Im seeing. Should I ask Flex to log into my screen and fix this, if they can?

    groupviewErrors.jpg
    Tagged:

    Best Answer

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
      Answer ✓

      Please open a support ticket.

    Answers

    • Member ✭✭

      thanks, will do.

    • Member ✭✭

      The supp ticket provided detailed instructions. I had to turn off some high security feature on the new Dell i9 PC before installing SSDR. The solution was to remove all the DAX drivers and re-install them. The detailed instructions walked me though that and all is good now.

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