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SmartSDR v3.8.21 and the SmartSDR v3.8.21 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
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Problem after replacing to a faster PC

Raul Pla
Raul Pla Member ✭✭
in DAX

I was all doing well with SSDR, 6600, tuner, amp etc on a Microsoft Surface Pro 6 tablet. It was overloaded (after adding 6 other prog) so I upgraded to a fast desktop PC. I fixed some VSP error, that came up. Now I cant get past a DAX driver error. Taking one step at a time, just want to get SSDR working again before going to HRD and WSJT later.

I used to get RX audio direct from the radio yesterday on an external speaker. now that stopped. Ive pushed a few buttons but nothing yet help. Here is a screenshot of what Im seeing. Should I ask Flex to log into my screen and fix this, if they can?

groupviewErrors.jpg

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Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓

    Please open a support ticket.

Answers

  • Raul Pla
    Raul Pla Member ✭✭

    thanks, will do.

  • Raul Pla
    Raul Pla Member ✭✭

    The supp ticket provided detailed instructions. I had to turn off some high security feature on the new Dell i9 PC before installing SSDR. The solution was to remove all the DAX drivers and re-install them. The detailed instructions walked me though that and all is good now.

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