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unable to connect remotly to smartlink

k3qh
k3qh Member ✭✭
in Remote Operation (SmartLink)

Hi, I have smart link currently running with automatic network settings. Test function gives a green light.

when I try to remotely connect it fails with the message "registered: need to be connected locally to determine." Also the confirmed: no is shown.

Any help would be greatly appreciated, Thank you, Stuart

thumbnail_image0.jpg thumbnail_image1.jpg


Best Answer

  • k3qh
    k3qh Member ✭✭
    Answer ✓

    hi, solved the problem... please disregard

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    What was the fix?

  • k3qh
    k3qh Member ✭✭

    I used : https://manuals.roskosch.de/smartlink-setup-guide/

    to unregister and register again but kept all my port settings the same ie automatic pnp and it just worked !

  • k3qh
    k3qh Member ✭✭

    One last thing , not sure if it has any bearing but yesterday your complete website was down possibly just on some servers. I had connection to it but my partner couldn’t reach your site at all

    image.jpeg


  • david ingebright
    david ingebright Member ✭✭

    I have the same problem. new 6400 Everything is good at the hose, pauto port forwarding, green light but now for the first time, I am trying remote use and Iopen smart sdr and it immed opens three dialig boxes with my name call and radio showing available, I hit connect and it waits and then says unable to connect. tried mult times, reboot. please help. heres the data box

    Serial: 1119-9534-6400-6074, Max Licensed Version: v3, Radio ID: 00-1C-2D-05-0F-82, Radio IP: 68.231.31.90, Radio Internet: NOT Available, Radio Firmware: v3.8.20.34503

    thanks

    dave WB7ELY

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Can you show your router port forwarding?

    Interestingly enough, it shows your radio is not on the LAN but it has an outside internet address. That makes it fully exposed to the Internet.

    How do you have it cabled?

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