unable to connect remotly to smartlink

k3qh

Hi, I have smart link currently running with automatic network settings. Test function gives a green light.

when I try to remotely connect it fails with the message "registered: need to be connected locally to determine." Also the confirmed: no is shown.

Any help would be greatly appreciated, Thank you, Stuart

k3qh

hi, solved the problem... please disregard

Mike-VA3MW

What was the fix?

k3qh

I used : https://manuals.roskosch.de/smartlink-setup-guide/

to unregister and register again but kept all my port settings the same ie automatic pnp and it just worked !

k3qh

One last thing , not sure if it has any bearing but yesterday your complete website was down possibly just on some servers. I had connection to it but my partner couldn’t reach your site at all

david ingebright

I have the same problem. new 6400 Everything is good at the hose, pauto port forwarding, green light but now for the first time, I am trying remote use and Iopen smart sdr and it immed opens three dialig boxes with my name call and radio showing available, I hit connect and it waits and then says unable to connect. tried mult times, reboot. please help. heres the data box

Serial: 1119-9534-6400-6074, Max Licensed Version: v3, Radio ID: 00-1C-2D-05-0F-82, Radio IP: 68.231.31.90, Radio Internet: NOT Available, Radio Firmware: v3.8.20.34503

thanks

dave WB7ELY

Mike-VA3MW

Can you show your router port forwarding?

Interestingly enough, it shows your radio is not on the LAN but it has an outside internet address. That makes it fully exposed to the Internet.

How do you have it cabled?