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unable to connect remotly to smartlink

k3qh
k3qh Member ✭✭
in Remote Operation (SmartLink)

Hi, I have smart link currently running with automatic network settings. Test function gives a green light.

when I try to remotely connect it fails with the message "registered: need to be connected locally to determine." Also the confirmed: no is shown.

Any help would be greatly appreciated, Thank you, Stuart

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Best Answer

  • k3qh
    k3qh Member ✭✭
    Answer ✓

    hi, solved the problem... please disregard

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    What was the fix?

  • k3qh
    k3qh Member ✭✭

    I used : https://manuals.roskosch.de/smartlink-setup-guide/

    to unregister and register again but kept all my port settings the same ie automatic pnp and it just worked !

  • k3qh
    k3qh Member ✭✭

    One last thing , not sure if it has any bearing but yesterday your complete website was down possibly just on some servers. I had connection to it but my partner couldn’t reach your site at all

    image.jpeg


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