Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Radio Panel Cut Off

Geoff AB6BT
Geoff AB6BT Member ✭✭✭
in SmartSDR for Windows

The radio panel is cut off on the right side. This started (coincidentally?) with the upgrade to 3.8.20. It looks like this:

SDR Clipped.PNG

Anyone else?

Best Answer

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Answer ✓

    I think they call it a Scale setting. 200% might cause that to happen.

    Let us know what you find out.

Answers

  • KD0RC
    KD0RC Member, Super Elmer Moderator
    edited November 2024

    Hi Geoff, I am running 3.8.20 and have not seen this. What happens if you pop the control panel out and then back in?

    image.png

    If that doesn't help, it could be that there is a missing font set, in which case, I would submit a help desk ticket.

    EDIT: Sorry Geoff, I accidentally typed your name as Greg…

  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭

    Hi Len,

    No joy…I tried that but it looks the same.

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi Geoff, I would export your profiles, then do a factory reset and see if that solves it. If not, you should submit a help desk ticket.

  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭

    Hi Len,

    I'll try that later today. I noticed that when the radio panel is not docked it looks correct. It is only when I dock it that the problem shows up.

  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭

    Here's what I found.

    If I maximize SSDR everything looks normal. But, when I restore down the radio panel is cut off on the right side. Then if I slowly increase the width there is a point where the panel looks normal.

    So, the radio panel is not scaling correctly.

    Looks like a bug…of course, unless, I'm doing something wrong.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    What is your Windows Display Zoom set to?

  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭

    I just connected remotely to the PC running SSDR and the zoom was at 200%. Not sure how that happened. I don't recall ever changing it…

    I'll check again when I'm back home later today.

    Thanks for the tip.

  • Geoff AB6BT
    Geoff AB6BT Member ✭✭✭

    Resetting the zoom to 100% solved the problem.

    I'm still not sure how it got set to 200% …

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories