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    Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

    SmartSDR v3.8.23 and the SmartSDR v3.8.23 Release Notes
    SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
    Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
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    Cannot connect toTGXL and PGXL utility

    Member ✭✭✭
    in Tuner Genius XL

    When I start either TGXL utility or PGXL utility or both on the PC, neither one shows a connection to the physical device. Help, thoughts? I was on the air two nights ago and had no issues then.

    Don - kx9q

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    Answers

    • Member ✭✭✭

      I was able to get the PGXL utility working after I clicked on the "gear" in the utility. TGXL still will not connect.

      Don - kx9q

    • Member ✭✭✭

      Can I change the antenna selection without the use of the TGXL utility?

      Don -kx9q

    • Member ✭✭

      try resetting your router

      Peter

    • Member ✭✭✭

      I did but no success.

    • Member ✭✭

      is the network light flickering on the TGXL?

      In the router device table does the TGXL show up?

      If the answer to either is no I d open a support ticket

      Peter

    • Member ✭✭✭

      Yes to both questions. I opened a helpdesk ticket.

      Don

    • Member ✭✭✭
      edited July 2024

      Today, I decided to delete the TGXL utility, reboot, and install the current version (same version as the one I deleted) of TGXL from the Community web site. To my surprise when I started the TGXL utility (newly installed) it was able to connect to the TGXL.

    • Member ✭✭

      that’s unusual but I’m glad you got it figured out!!

      Peter

    • Member, Super Elmer Moderator

      Sounds like your antivirus/firewall software did an upgrade and blocked the communications to the TG XL. By reinstalling the app, it recreated the firewall rules.

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