SmartSDR v3.8.19 and the SmartSDR v3.8.19 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
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Cannot connect toTGXL and PGXL utility
When I start either TGXL utility or PGXL utility or both on the PC, neither one shows a connection to the physical device. Help, thoughts? I was on the air two nights ago and had no issues then.
Don - kx9q
Answers
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I was able to get the PGXL utility working after I clicked on the "gear" in the utility. TGXL still will not connect.
Don - kx9q
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Can I change the antenna selection without the use of the TGXL utility?
Don -kx9q
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try resetting your router
Peter
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I did but no success.
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is the network light flickering on the TGXL?
In the router device table does the TGXL show up?
If the answer to either is no I d open a support ticket
Peter
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Yes to both questions. I opened a helpdesk ticket.
Don
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Today, I decided to delete the TGXL utility, reboot, and install the current version (same version as the one I deleted) of TGXL from the Community web site. To my surprise when I started the TGXL utility (newly installed) it was able to connect to the TGXL.
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that’s unusual but I’m glad you got it figured out!!
Peter
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Sounds like your antivirus/firewall software did an upgrade and blocked the communications to the TG XL. By reinstalling the app, it recreated the firewall rules.
1
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