TGLX and PGXL Utilities randomly disconnecting.

KH6XX · April 21

Dewey,

I was using a Cisco RV325 router and the disconnects occurred. I then changed to a ISP supplied router since the RV325 reached end-of-life and the disconnects continue. I think you have eliminated cables as the issue. I was thinking of changing my CAT6a out to CAT8 but will now rethink that and save a few dollars as it appears the cable is not related. I am seeing the same thing about rarely disconnecting in transmit mode, but luckily it appears only the app is disconnecting. I do a lot of remote and have a camera on the PGXL and TGXL. When these disconnects occur, I am not seeing any anomalies on the equipment panels or on the reporting in FRStack. These disconnect happen when I remote directly into the PGXL/TGXL apps, or accessing them locally via TeamViewer.

Randy, KH6XX

Mike VE3CKO · April 21

Have you investigated the IP addresses being taken by various devices in your LAN network ? Maybe another device in the past had the same IP the TGXL grabbed and periodically that device is powered on, both devices are fighting for the same IP. I could have been a visitor using wifi on your LAN. If you haven't done it, it's worth checking into. Advanced IP Scanner is free. A couple PGXL versions ago, would not let me set a static IP for the TGXL, it would erase everything and want DHCP enabled so since then I haven't tried to give it a static IP. The 6700, PGXL and AG have fixed IPs and in the router I have bound the IP with the MAC.

Recently my DLI switch controlled by a node-red flow would periodically disconnect and/or take several seconds to engage, then just stopped. I found the IP was .100 which happens to be the same as a whole home wifi mesh extender I had recently added so go figure.

Here's another one, what about a DOS attack or some hacker regularly trying to hack into your network. Bigfoot maybe.

KH6XX · April 21

Did that already …. not an IP conflict.

Randy, KH6XX

Russ Ravella · April 21

Hi Everybody,

Reading through this it actually sounds like there are several issues, likely each with different causes.

Personally I pretty much never see a PGXL disconnect. I get TGXL disconnects fairly often and mine also are never due to RFI. I run an Ethernet sniffer which never shows dropped packets. And I have a version of the problem where the TGXL just stops showing up in the launch window at all when I start things up in the morning. I have to restart it to get it to show up. New CAT6 cables, new high end TP-Link managed switch. No odd ball stuff on the LAN. It seems pretty obvious the TGXL issues described here are a f/w problem. I hope 4O3A checks it out.

73 Russ KR6W (6700, PGXL, TGXL, AG - all latest f/w)

Sergey KN7K · April 22

I actually will update my statement - besides PGXL "Reconnecting…" messages, I also do TGXL issue - but it seems like much shorter, it is just a blinking to a dark gray screen for some milliseconds and come back to a normal screen. I think I did not pay attention to TGXL as it is very short compared to PGXL.

I assume TGXL has similar issue but since it is very short I am not able to see "Reconnect…" message.

Sergey

TGLX and PGXL Utilities randomly disconnecting.

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