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Loosing CAT ports nr after reboot

Didier F6DXE
Didier F6DXE Member ✭✭
in SmartSDR CAT

Hi

Since a couple off week, after installing the latest version of smartsdr, I am loosing the device nr for the cat ports.

Checking with CommNameArbiterTool, the ports are present but no Kernel name and therefore not recognized by my programs like Logger32 JTDX etc.

I have to remove the ports from CATSDR close CAT and start again to create the ports.

Is this a known problem?

Thanks

Didier (****)

F6DXE

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    This is a windows problem. Please open a support ticket.

  • Didier F6DXE
    Didier F6DXE Member ✭✭

    Thank you for the answer Mike. I will contact them.

    btw, I like your videos.

    Didier (****)

  • Martin_G4ENZ
    Martin_G4ENZ Member ✭✭
    https://community.flexradio.com/discussion/comment/20609011#Comment_20609011

    Mike - Do they have a work around or are they just collecting numbers?

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    They have a procedure to resolve it.

    Sometimes, it is a 100% windows issue causing it. I had 1 friend who had it and reinstalled Windows and the problem disappeared.

    You can try this: https://helpdesk.flexradio.com/hc/en-us/articles/205665325-How-to-Repair-the-FlexVSP-Virtual-Serial-Port-Driver

    73

  • Didier F6DXE
    Didier F6DXE Member ✭✭
    edited February 2024

    Hi,

    I found the problem, there was another vsp manager loaded.

    I did remove the flex vsp manager and the other one.

    Restarted windows.

    Did a new installation of the flex vsp in the proper C:\applications directory.

    Restarted windows and everything works ok now.

    Restarting windows between processes is needed to clean the windows stacks

    Thanks for your help

    Didier (****)

    F6DXE

  • Ken Wells
    Ken Wells Community Manager admin

    One rule of good operation:

    ALWAYS close CAT before restarting your computer, and ESPECIALLY before allowing Windows to auto-reboot the computer after Windows Updates.

    Sometimes Windows Update's "auto-reboot" does not do so "gracefully."

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    That explains a lot.

    I had a problem with the Icom drivers a few years ago. And, I had been using the Eltima software.

    I eventually had to rebuild the computer from scratch to solve the problem even though I had uninstalled anything to do with the serial ports.

    thanks for sharing.

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