Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v4.1.3 and the SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

Flex smartsdr frequency memory file

David Smith
David Smith Member ✭✭
in SmartSDR for Windows

Once again I fell for it. The flex SMARTSDR v3.7.4 program upgrade wiped out my saved frequency table. I rely on that table to make frequent frequency hops as part of a network I am on. This is the second update I have installed that wiped the data out completely. I would go to a saved version/profile and retrieve the table but I cannot determine where the data table is stored. The programmers should be more sensitive to the time it takes to reenter the lost information.

Comments

  • RFord
    RFord Member ✭✭✭

    Did you backup your data prior to the upgrade?

  • David Smith
    David Smith Member ✭✭

    RFord, yes I did backup but no joy in retrieving it.

    I

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi David, I would submit a help desk ticket.

  • David Smith
    David Smith Member ✭✭

    Update;

    I followed RFord advise and backed up a new profile and verified the cvs file is in there so now i can go back to that profile and reload the frequency list.


    thanks to all who helped with this issue

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    I opened a support ticket for this.

    There is something strange related to this. It might even be antivirus related (and that is a wild guess).

    The only time I have ever lost a frequency file is when I did a hard reset on the radio.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories