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Flex smartsdr frequency memory file

David Smith
David Smith Member ✭✭
in SmartSDR for Windows

Once again I fell for it. The flex SMARTSDR v3.7.4 program upgrade wiped out my saved frequency table. I rely on that table to make frequent frequency hops as part of a network I am on. This is the second update I have installed that wiped the data out completely. I would go to a saved version/profile and retrieve the table but I cannot determine where the data table is stored. The programmers should be more sensitive to the time it takes to reenter the lost information.

Comments

  • RFord
    RFord Member ✭✭✭

    Did you backup your data prior to the upgrade?

  • David Smith
    David Smith Member ✭✭

    RFord, yes I did backup but no joy in retrieving it.

    I

  • KD0RC
    KD0RC Member, Super Elmer Moderator

    Hi David, I would submit a help desk ticket.

  • David Smith
    David Smith Member ✭✭

    Update;

    I followed RFord advise and backed up a new profile and verified the cvs file is in there so now i can go back to that profile and reload the frequency list.


    thanks to all who helped with this issue

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    I opened a support ticket for this.

    There is something strange related to this. It might even be antivirus related (and that is a wild guess).

    The only time I have ever lost a frequency file is when I did a hard reset on the radio.

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