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Are there any ongoing smartlink issues in December 2023?

FlexUser12
FlexUser12 Member ✭
in Remote Operation (SmartLink)
Flex-6400 here that was working with smartlink now shows a "no" for smartlink connection. I've tried re-registering and that doesn't seem to fix anything. Is there a system issue still?
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Best Answer

  • FlexUser12
    FlexUser12 Member ✭
    Answer ✓
    I found the issue. This is using SmartSDR for mac. Somehow the "enable smartlink" checkbox became unchecked. Problem solved. Thanks!

Answers

  • Trucker
    Trucker Member ✭✭✭✭

    There is a scheduled maintenance for today that was announced Sunday. It should not be down for very long.

    James

    WD5GWY

  • FlexUser12
    FlexUser12 Member ✭
    Thanks. Good to know. This started last week, but hopefully the "scheduled maintenance" fixes it...
  • Trucker
    Trucker Member ✭✭✭✭

    If you experienced this last week, then you may have other issues than the scheduled outage for today. If you have had a recent Windows update it may have changed something in your firewall or other network related settings. Sometimes, Windows thinks it knows what's better for us than we do!

    I don't use SmartLink, but you should be able to get back to using it by now. ( I think it was supposed to be early this morning. )

    James

    WD5GWY

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    For your next technical challenge, instead of resorting to desk-thumping :) we encourage you to reach out to us. Our technical support team is world-class when it comes to resolving FlexRadio issues. With unparalleled expertise and a steadfast commitment to swift solutions, they're here to ensure everything operates smoothly.

    And remember, this top-tier support comes at no cost and with rapid response times!

    And, the link is easy to find. It is on the bottom of every page at FlexRadio.

    73 (Best Regards)


    image.png


  • FlexUser12
    FlexUser12 Member ✭
    @Mike-VA3MW Thank you. My apologies for my lack of due diligence before posting.

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