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Flex6500 locks up if left running over night over LAN

Lasse SM5GLC
Lasse SM5GLC Member ✭✭✭
in FLEX-6000 Signature Series

I notice if I leave my 6500 running, but no client (SSDR 2.4.10) connected, it usually refuse to show up after a few hours. The radio (and computer) is on a dedicated switch, and it does not matter if the PC is left on or off (I think I have seen this happen even if I leave SSDR running over night, but I usually shuts SSDR off when leaving the radio).

I can ping the radio but it will not respond to any other requests (connections), and it needs a long push on the ON/OFF button to start shutting down. No problem to restart and all is OK again until next time.

A bit time consuming to investigate, as it usually happens over night i.e. 8-10 hours. If I start SSDR after a few hours all seems to be OK, and can be repeated during the day. And yes I have a reason for running the ancient 2.4.10 i.e. CW

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    You might want to open a support ticket on this. I have a 6500 that has been on for about 4 months now.

    I'm sure we can get this sorted out for you.

  • Lasse SM5GLC
    Lasse SM5GLC Member ✭✭✭
    edited September 2023

    Mike, thanks for answering! Guess running 2.4.10 may cause issues for support :) Still odd that the radio just stops responding when no client has been attached over night. See if it happens tonight, and then I'll open a ticket.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Make sure you don't have a Network Switch connected that has some power saving feature (Green they call it).

    A simple test would be to try this. If it disappears again, just unplug and replug the lan cable to the radio. See if that changes the result.

  • Lasse SM5GLC
    Lasse SM5GLC Member ✭✭✭

    No power saving going on :) It worked nice this morning after beeing left on over night!! But then refused to be able to connect to after lunch, trying to bag VK9LAA, go figure!

    Did the unplug/plug tingy a few days ago, and it did zero, the radio was not coming back. And remember when the radio behaves like this, I still can ping and get an answer, but that is just about all! Radio needs a long push on the ON/OFF to switch off, that feels like an firmware issue to me at least :)

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