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    unable to connect remotly to smartlink

    Member ✭✭
    in Remote Operation (SmartLink)

    Hi, I have smart link currently running with automatic network settings. Test function gives a green light.

    when I try to remotely connect it fails with the message "registered: need to be connected locally to determine." Also the confirmed: no is shown.

    Any help would be greatly appreciated, Thank you, Stuart

    thumbnail_image0.jpg thumbnail_image1.jpg


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    Best Answer

    • Member ✭✭
      Answer ✓

      hi, solved the problem... please disregard

    Answers

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      What was the fix?

    • Member ✭✭

      I used : https://manuals.roskosch.de/smartlink-setup-guide/

      to unregister and register again but kept all my port settings the same ie automatic pnp and it just worked !

    • Member ✭✭

      One last thing , not sure if it has any bearing but yesterday your complete website was down possibly just on some servers. I had connection to it but my partner couldn’t reach your site at all

      image.jpeg


    • Member ✭✭

      I have the same problem. new 6400 Everything is good at the hose, pauto port forwarding, green light but now for the first time, I am trying remote use and Iopen smart sdr and it immed opens three dialig boxes with my name call and radio showing available, I hit connect and it waits and then says unable to connect. tried mult times, reboot. please help. heres the data box

      Serial: 1119-9534-6400-6074, Max Licensed Version: v3, Radio ID: 00-1C-2D-05-0F-82, Radio IP: 68.231.31.90, Radio Internet: NOT Available, Radio Firmware: v3.8.20.34503

      thanks

      dave WB7ELY

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      Can you show your router port forwarding?

      Interestingly enough, it shows your radio is not on the LAN but it has an outside internet address. That makes it fully exposed to the Internet.

      How do you have it cabled?

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