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SamrtCAT works but not SmartDAX

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W4AFK Bruno
W4AFK Bruno Member ✭✭
edited June 2023 in DAX

Managing a remote FLEX-6400 running 3.4.23. It was updated from 3.4.21 which was installed on a brand new FLEX-6400 from Flex. After we installed 21 we saw that 23 was available.

  • System is on a LAN
  • SmartSDR works and I am able to remotely TX/RX without any problem
  • SmartCAT works (using FRSTack3)

The problem is that SmartDAX doesn't work. I get a driver error.

SmartDAX error message 1.jpg
  • Device Manager shows that the DAX drivers are there. However, I don't see any "reserved"
Device Manager.jpg
  • Although Device Manager shows the DAX drivers, Windows 11 "sound" settings, mixer, etc. does not show any DAX devices
  • I checked the MS firewall and SmartDX is allowed in public and privat

I am open to suggestiuons ... like: Can I install the DAX drivers without having to redo everything?

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    Options

    Hi Bruno

    Our support team emailed you on Friday and are looking for your feedback.

    Did you receive it?

    73

  • W4AFK Bruno
    W4AFK Bruno Member ✭✭
    Options

    Never received the E-mail ... checked spam filter, no joy :-(

    • I removed SmartSDR 3.2.21
    • Rebooted
    • Reinstalled 3.2.24

    Same DAX driver problem as noted above ... After the re-installation, I still do NOT see any "reserved" DAX drivers. Note that those listed below don't show any errors.

    Clipboard01.jpg


  • W4AFK Bruno
    W4AFK Bruno Member ✭✭
    Options

    Learned that RDP won`t work ...

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