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Cookie error on Flex sales website

Member ✭✭✭
in FLEX-6000 Signature Series

Hi all,

I've sent a note to Flex about this but wanted to post here as well. We did a number of WWV and frequency demonstrations last week and we had a full Flex radio setup on display for people to see and use.

We had one ham decide to buy a flex after playing with our demo station. Very cool.

Unfortunately he reported to me that he cannot seem to add a Flex 6400 to a cart on the sales website. It just returns some kind of a cookie error.

I tried and got the same thing. So hopefully some one can take a look and see what is wrong.

Mark - WS7M

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Comments

  • Member ✭✭✭

    FYI the message is "Cookie check failed".

    We've tried MacOS using Chrome and Safari and Windows 11 using Edge.

  • Member ✭✭✭✭

    Buy it with a simple phone call.

  • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin
    edited March 2023

    We use a well know sales/store tool that was having some issues last week.

    They should be fixed by now.

    But, you can always call us at 512-535-4713 option 1 and work with us hams who actually talk on the phone.

    73

  • Member ✭✭

    Its NOT fixed!

    Harry-W0LS

  • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Thanks...

    The company that manages our web interfacing is still working on it. If you have any issues, feel free to call us at 512-535-4713 option 1 or just email us at hams@flex.radio (or sales@flexradio.com) and we will help you out.

    Thanks for your patience

  • Member ✭✭

    Its working fine this morning...thanks

    Harry - W0LS

  • Member ✭✭


  • Member, Unconfirmed ✭✭
    I’m getting the error again.
  • Member ✭
    And the error is there today 08/01/23.
  • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Thanks

    We are aware of this and our hosting company is trying to narrow down the root cause.

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