Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR or 4O3A Genius Product Software?

SmartSDR v4.1.3 and the SmartSDR v4.1.3 Release Notes
SmartSDR v3.10.15 and the SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software and Firmware
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

DAX Issues Returned After 3.4.21 Upgrade

Gray F
Gray F Member ✭✭
in DAX

Just curious if I am the lone ranger on this issue? Long story, but after several years of no DAX issues (or a while), I suddenly started getting distorted RX audio (first noticed on no decodes on WSJT-X). 6600. Initial fix was to uninstall-reinstall SmartSDR (including clean DAX, removal at install prompt). Would work a few days, then bomb out again. A second PC in the shack, would often continue to work, but eventually a re-install there needed as well. Several cycles of this (both PC's) over several weeks. Work a few days, then trouble again. Terrible. Even did ultimate clean installs with registry cleaning as well. Then, troulbe again and again, about 4 cycles. Today, decided for a factory reset (by procedure, power removal & timing, white light, etc.). Working right now, but time will tell. Any feedback? Most strange and annoying, with Murphy's Law of every time there's rare DX!!

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    If the problem continues, please open a support ticket.

    73

  • Gray F
    Gray F Member ✭✭
    https://community.flexradio.com/discussion/comment/20601887#Comment_20601887

    Will do!! Thanks Mike. Fingers crossed. By the way, the other PC was not re-installed (SDR) this last time, and the factory hard radio reset did NOT fix it. SO, it seems PC / DAX related probably not "radio" (box) related, but who knows. Sometimes it fails on both PCs at the same time, sometimes one will continue to work for a while before failing. Both Win10 boxes, both on local network LAN. No issues whatsoever until .21 :(

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories