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Unhandled error has occured

Dennis Little
Dennis Little Member ✭✭
in FLEX-6000 Signature Series

Using a 6600M with the latest firmware 3.4.21.14056 with absolutely no problems until today. Haven't used the 6600m for about 3 days due to illness and when I booted the radio up a few minutes I got this error message. " MAESTRO (v3.4.21.14056) An Unhandled Error Has Occured. Exception From HRESULT: 0x8889000F" Anyone have any ideas.

Answers

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    If you have a screen shot of the UHE, can you send it to us via the support system.

    We need more data to help isolate it.

    73

  • Dennis Little
    Dennis Little Member ✭✭

    Hey Mike, thanks for the quick reply however after sending in HelpDesk ticket last night I did a (for lack of a better term) a display reset by using a prior procedure I had gotten by pressing the A Step button and the F1 button then powered down for 2 minutes, unplugged pwr cable for 30 seconds then plugged pwr cable back in, waited 2 minutes then powered the radio back up by holding down the power button until it lit up in white and it reset the display. Then uploaded my profiles that I had saved and everything is now working as it should. Please disregard this helpdesk ticket as everything working GREAT. Thank again for your quick response.

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    OK... please let them know. They hate it when I touch support calls! :)

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