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    changed router now i can not connect remotely

    Member ✭✭
    edited February 2023 in Remote Operation (SmartLink)

    i was using an amplifi alien wireless router. it is connected directly to the wall jack from the ISP. i run cat6 cables to the flexradio running the latest version software. and i run a cat 6 to the laptop. it works locally and remotely. occasionally the router will lock up, probably from RF in the shack. i switched the router to a:

    TP-Link ER605 V2 Omada Gigabit VPN Router

    it works fine from the ham shack and seems to have eliminated the router locking up.

    now i can not open the radio remotely from another location.

    when i click on the SDR radio remotely it shows the correct radio and it is green. however it has a popup that say "can't connect to the radio, try again.


    any suggestions, it is probably some setting in the router not letting me in.


    George B

    W4SXZ

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    Comments

    • Member ✭✭✭

      George,

      Are you sure you have done the proper port forwarding setup in this router ?

      Harry

    • Member ✭✭

      i did not have to do port forwarding with the amplifi alien router.

      i did have to get the isp to give me a public IP.

      so i have not tried port fowarding yet.

      i have never set up a port forwarding.

      thanks,

      George B

      w4sxz

    • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

      Please walk through all the steps in Chapter 9 of the manual again and redo your SmartLink setup.

      If that doesn't fix it, please open a support ticket.

      73

    • Member ✭✭

      mike,


      thanks, i had to enable upnp.

      new router solved all my issues.


      thanks.

      George B

      W4SXZ 73

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