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changed router now i can not connect remotely

GeorgeBecknelL
GeorgeBecknelL Member ✭✭
edited February 2023 in Remote Operation (SmartLink)

i was using an amplifi alien wireless router. it is connected directly to the wall jack from the ISP. i run cat6 cables to the flexradio running the latest version software. and i run a cat 6 to the laptop. it works locally and remotely. occasionally the router will lock up, probably from RF in the shack. i switched the router to a:

TP-Link ER605 V2 Omada Gigabit VPN Router

it works fine from the ham shack and seems to have eliminated the router locking up.

now i can not open the radio remotely from another location.

when i click on the SDR radio remotely it shows the correct radio and it is green. however it has a popup that say "can't connect to the radio, try again.


any suggestions, it is probably some setting in the router not letting me in.


George B

W4SXZ

Comments

  • Ha Gei
    Ha Gei Member ✭✭✭

    George,

    Are you sure you have done the proper port forwarding setup in this router ?

    Harry

  • GeorgeBecknelL
    GeorgeBecknelL Member ✭✭

    i did not have to do port forwarding with the amplifi alien router.

    i did have to get the isp to give me a public IP.

    so i have not tried port fowarding yet.

    i have never set up a port forwarding.

    thanks,

    George B

    w4sxz

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Please walk through all the steps in Chapter 9 of the manual again and redo your SmartLink setup.

    If that doesn't fix it, please open a support ticket.

    73

  • GeorgeBecknelL
    GeorgeBecknelL Member ✭✭

    mike,


    thanks, i had to enable upnp.

    new router solved all my issues.


    thanks.

    George B

    W4SXZ 73

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