SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Is Smartlink down again?
SSDR Windows 3.33 on both ends, radio shows as available, but cannot connect. I can connect fine via local LAN but not from remote PC nor Maestro. Maestro does "connect" and then "run" but then screen stays dark with no data exchange. Internet connection to remote site is fine. DAX and CAT appear to connect, but do not actually convey any data. This is becoming a comedy of errors.
Answers
-
UPDATE: At the trasnmitter site, smartlink setup test shows a green light, but also the message "radio does not have an internet connetiion" but clearly it does, as do all the other devices on the LAN. It has the correct local IP address assigned, and both TCP and UDP port forwards are correct and active. Is Smartlink misbehaving or is it somthing local I cannot detect?
0 -
I had the same problem for hours today. Then tonight it just started working again.
0 -
Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator adminOptions
We have no reported outages for SL from our monitor tools. When it does go down, we hear from hundreds of customers almost immediately.
If you don't see your radio, it is often related to network communications on your local LAN and rebooting the radio (and router) usually resolves it.
0
Leave a Comment
Categories
- All Categories
- 245 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.3K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 327 SmartSDR for Mac
- 241 SmartSDR for iOS
- 224 SmartSDR CAT
- 161 DAX
- 343 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 768 Maestro
- 42 FlexControl
- 836 FLEX Series (Legacy) Radios
- 726 Genius Products
- 391 Power Genius XL Amplifier
- 251 Tuner Genius XL
- 84 Antenna Genius
- 221 Shack Infrastructure
- 149 Networking
- 369 Remote Operation (SmartLink)
- 118 Contesting
- 582 Peripherals & Station Integration
- 116 Amateur Radio Interests
- 809 Third-Party Software