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Can anyone to help me with Smart Link connection?

Richard Gasparik
Richard Gasparik Member ✭✭
in FLEX-6000 Signature Series

Hi all,

My remote F6k5 worked fine until my FW update crashed. I received new SD from Flex, but starting this, I cant connect SmartLink. Localy is working fine, radio is registred by SmartLink, but when I tried to test SmartLink localy, it doesnt pass. I want to test it b4 i will move the radio to remote location, but no success. Tried with more PCs, new installation.

Thank you


Regards


Richard OK8WW

Answers

  • Dan Trainor
    Dan Trainor Member ✭✭✭
    edited September 2022

    I have found SmartLink does not connect if you are connected to local LAN. So, you can test it remotely, perhaps at a neighbors house or somewhere else - over the internet WAN. It should then connect fine. Dan WA1QZX

  • Richard Gasparik
    Richard Gasparik Member ✭✭

    Dear Dan,

    thank you for the answer. I tested it with my second connection (LTE) and it found the radio, but did not connect. Tried also reset of the Flex, but no change.

    So, maybe I need someone for remote assistance...

    73 Richard OK8WW

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    @Richard Gasparik

    Please open a support ticket for this and they will get you sorted out.

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