Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
The latest SmartSDR Software:
SmartSDR v4.1.5 | SmartSDR v4.1.5 Release Notes
SmartSDR v3.10.15 | SmartSDR v3.10.15 Release Notes

The latest 4O3A Genius Product Software:
The latest 4O3A Genius Product Software and Firmware
How to Receive Technical Support::
If you are needing assistance with FlexRadio products, please refer to the product documentation or check the Help Center for known solutions. Need technical support from FlexRadio? It's as simple as creating a HelpDesk ticket.

Can anyone to help me with Smart Link connection?

Richard Gasparik
Richard Gasparik Member ✭✭
in FLEX-6000 Signature Series

Hi all,

My remote F6k5 worked fine until my FW update crashed. I received new SD from Flex, but starting this, I cant connect SmartLink. Localy is working fine, radio is registred by SmartLink, but when I tried to test SmartLink localy, it doesnt pass. I want to test it b4 i will move the radio to remote location, but no success. Tried with more PCs, new installation.

Thank you


Regards


Richard OK8WW

Answers

  • Dan Trainor
    Dan Trainor Member ✭✭✭
    edited September 2022

    I have found SmartLink does not connect if you are connected to local LAN. So, you can test it remotely, perhaps at a neighbors house or somewhere else - over the internet WAN. It should then connect fine. Dan WA1QZX

  • Richard Gasparik
    Richard Gasparik Member ✭✭

    Dear Dan,

    thank you for the answer. I tested it with my second connection (LTE) and it found the radio, but did not connect. Tried also reset of the Flex, but no change.

    So, maybe I need someone for remote assistance...

    73 Richard OK8WW

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    @Richard Gasparik

    Please open a support ticket for this and they will get you sorted out.

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories