SmartSDR v3.9.19 and the SmartSDR v3.9.19 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
The latest 4O3A Genius Product Software and Firmware
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Just ordered my backup SD Card -Thank you Flex
Thank you to the Flex Customer Support Team, the availability of a backup SD card is exactly what I was looking for, just placed my order!
I can now install 3.3.29 when it arrives with confidence, greatly appreciate this option.
73, Ted WR4T
Comments
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Ted,
"Install with confidence"? I'm sure your aware of the ATU issue, as previously mentioned, if that's not a big deal for you go for it! I agree the customer support is fantastic, and I feel they are an industry leader in this space.
73 Peter W2JV
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Yes, I am aware of the ATU bug, but with the backup up on hand, upgrading and downgrading if issues arise will be easier to handle.
I have a KAT500 external tuner with the USB cable for control, pulls up the tuning solution from memory for each 20 kHz band segment. As I tune the RX up and down the band it autotunes in <50ms without having to key the radio. Works a treat, while it was a few more dollars than the internal ATU, it is good for either 600W or 1kW depending on mismatch and is a small fraction of the cost of a TGXL. If I could justify the cost, I would go with the TGXL though.
Ted, WR4T
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Now that you can buy a back up SD card. Does that mean we no longer get new SD cards for free if ours fail?
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Here is how it works.
You can purchase a card in advance for your own radio. Each card is produced manually.
From a support perspective, nothing changes. If you have a support case open due to a failed SD Card/Radio, we will end you a card for free.
You are required to return the defective card from your radio for study and supply an envelope to do that.
73
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Thank you sir! See you at Hamvention! I won't be coming to the dinner. :-(
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Hi Mike,
Is there a forthcoming update to SmartSDR v2.7.6 incorporating the bug fixes and core improvements in v3.3.29?
Will a v2.x SD card become available in the Flex Store when the v2.x update is released?
73,
Larry KB1VFU
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Nothing that I can comment on at this time. Sorry.
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Hi Mike,
Since I am in no hurry, is it possible to have regular First Class snail mail for shipping the Backup SD Card? For 2 ounces this would cost less than $1 instead of expensive rush methods. Thanks for considering.
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Not at this time. USPS has been a problem for us for some reason. We seem to loose a lot of small packages or they go delayed for a month before showing up. Then we reship it via a courier, the customer gets it in a day or 2 only to find out that the original package shows up after 2 weeks and then we have to process getting it returned at our costs.
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Ok, thanks Mike.
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