Burn mark

K6JV · January 7

Model A Maestro suddenly shows what appears to be a burn mark at the bottom of the screen. Is this a swollen internal display battery issue? Is there a fix?

Mike-VA3MW · January 7

That mark is the battery starting to fail and it is pushing on the display.

The fix is to open it up and replace the battery. You can open a ticket if you like, but I believe the supply of replacement batteries has dried up for that tablet which is unfortunate for everyone.

K6JV · January 7

So when the battery dies, I throw the Maestro away! Nobody makes a replacement?

Mike-VA3MW · January 7

You can open a support case and ask if we are still doing the battery replacement.

The battery is for a Dell Venue 8 Pro 5830. If you are handy, you can replace it yourself, but it is a delicate but not impossible operation.

I found this in Canada. https://www.canadalaptopbattery.com/dell-battery/dell-venue-8-pro-5830-tablet-laptop-battery.htm and I have used them before. You may find them in the US.

Mike-VA3MW · January 7

I just checked, and if you open a support ticket, we can replace the battery still.

73

Mike VE3CKO · January 7

Good to know Mike, my Maestro A is fine so far but would be a good idea to order one for when it will be needed. So to confirm, the link you provided is the battery replacement that will go with the Maestro A ?

WX7Y · January 8

Amazon has several different vendors

https://www.amazon.com/KingSener-Li-polymer-Battery-74XCR-Tablet/product-reviews/B00VUKEJNS/ref=cm_cr_dp_d_show_all_btm?ie=UTF8&reviewerType=all_reviews

Has good reviews for what that is worth.

Burn mark

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