SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
NUC and Panadapter issue
Rich
KQ9L
Comments
-
How are you connecting to the radio? Hardwired or WiFi?
James
WD5GWY
0 -
Rich,
It is probably an issue with your network. Do you have the same problem if you connect your pc directly to the radio? A loss of the panadapter is because of dropped packets. Look at the network strength indicator in the lower right side of SmartSDR. If its not showing green bars, then that is a good indication of a problem with your network.
James
WD5GWY
0 -
Update your video driver.
There was an issue with Intel IRIS video driver causing freezing panadapter/waterfall. You can search the Community for Intel Video driver.
Dave wo2x
1 -
Dave,
I had forgot all about the driver problem. Glad you mentioned it.
James
WD5GWY
0 -
Thanks guys, sorry about the "radio silence" was hanging with the family. The Nuc is connected via hardware cat 6 cable to my home network, the radio is connected the same. I have found if I add a second monitor and keep SDR nearly full sized on the second monitor it works, but if I shrink it smaller than a certain size it does not work. I will search the site for Video drivers and report back.
Thanks.
Rich
0 -
I ran into a problem yesterday when I updated my Drivers on my NUC-I8 with the Intel IRIS Graphic 655 graphic chip and every time I brought up the Memory window (which I use a lot) it locked up SmartSDR.
I had to go back to the original 2018 Drivers for things to start working again so just make sure you check all features after you update the Video drivers and be sure you have a backup before you try it.
0 -
Yes, there are issues with some of the Intel video drivers.
Dave wo2x
0 -
As a follow up, I wanted to report to the group that I resolved my issue, sort of.
As many pointed out here, the issue is with the Intel graphics drivers. Even after I downloaded and installed the latest drivers my issue was not resolved. It was only after I disable the "hardware acceleration" and I was able to get everything to work, this is why I said "sort of". I would assume that eventually the drivers will be fixed but for now the Nuc is not running its graphics at full potential. That being said, frankly, I see no difference in waterfall / panadapter speed or responsiveness.
I hope this helps someone who may run into the same issue. Tim E at Flex was great and helped tremendously.
0
Leave a Comment
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 488 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 163 DAX
- 348 SmartSDR API
- 8.6K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 766 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 733 Genius Products
- 393 Power Genius XL Amplifier
- 255 Tuner Genius XL
- 85 Antenna Genius
- 229 Shack Infrastructure
- 153 Networking
- 370 Remote Operation (SmartLink)
- 120 Contesting
- 583 Peripherals & Station Integration
- 115 Amateur Radio Interests
- 813 Third-Party Software