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6600 rebooting by itself

Peter WB6POT
Peter WB6POT Member ✭✭
in FLEX-6000 Signature Series

Remote setup using SmartSDR 3.2.39 and most days I have SmartSDR running on my 2nd monitor even when I'm not operating. It's not uncommon to have it on all day. I have noticed (seemingly randomly) the software shuts down and I get an error window. I'm always able to relaunch SmartSDR and everything is fine.

A couple weeks ago I installed an IP camera in my shack so, if needed, I could see that status of various lights/displays in the shack remotely. Well today SmartSDR did it again and shut down with the error window. This time I quickly launched the camera software and could see the 6600 power light blinking. After a few seconds it went solid Green and I could again bring up SmartSDR.

Has anyone else had this issue. Again, it doesn't seem to happen very often and everything works as it should after the unintended reboot.

Thanks,

Peter - WB6POT

Comments

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    Peter

    The software is crashing for some reason. I have opened a support ticket for this as it is a hardware/firmware issue.

    M

  • KP4IP
    KP4IP Member ✭✭
    edited December 2021

    @Peter WB6POT are you using the remote ON/OFF feature "REM ON"? if yes, try disabling it for few days and see if the reboots stop. This is assuming you're using it and have a relay connected to the REM ON port.

    73' Frank - KP4IP

  • Peter WB6POT
    Peter WB6POT Member ✭✭

    Frank - Thanks, & yes I do. I hadn't even considered that, but will give your suggestion a try after I track this problem a bit longer.

    Peter - WB6POT

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