Welcome to the FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, Tuner Genius and Antenna Genius Software?

SmartSDR v3.9.18 and the SmartSDR v3.9.18 Release Notes
SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
Power Genius XL Utility v3.8.9 and the Power Genius XL Release Notes v3.8.9
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

I lost my Com ports.

Member ✭✭
in FLEX-6000 Signature Series

Hi. This happened yet again using 2.7.6 here to try to avoid the CW dropout ( but it doesn't! ) and I used Arbiter64 to purge the Com ports and try to reinstall them. I followed the instructions explicitly and did it several times. I also deleted FlexVSP and started again. However, I don't get a choice of more than 4 Comports to use and I had to settle for what was offered, which was NOT the original set. Hence I had to alter all my programs accordingly. I also used Arbiter to select those Com ports I wanted to use, but they did not appear in Device Manager. Is this normal or am I missing something?

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Answers

  • Member ✭✭

    Sorry should have left my call/email

    73 de Roger, G3LDI roger@g3ldi.co.uk

  • Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    @Roger Cooke

    Since you have done the documented things, you might want to open a support ticket so they can dig a bit deeper.

    https://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Support

  • Member ✭✭✭

    Roger,

    if you have yet to receive help from Flex, I was using 2.7.6 and down graded to 2.4.10 for "the reason" you are aware of :) There were a long list of steps to walk through, and I am confident it would work for you to totally re-install 2.7.6. Just let me know, and I'll forward the instructions!

    /Lasse SM5GLC

  • Member ✭✭

    Hi Lasse.

    I did revert to 2.4.10 like yourself, but after Malcolm wrote to Flex, they said that the problem was being addressed as soon as their commercial contract was completed. The suggested that might be just a couple of weeks, but that was nearly two months ago.

    Did you mean to say resinstall 2.7.6 or to revert to 2.4.10? If you think it would help to reinstall 2.7.6 I will give it a try by all means.!! It really is about time we had a really good update, with other things as well as the CW problem. If we had some of the Apache implementations it would be great!

    Many thanks.. 73 de Roger, G3LDI

  • Member ✭✭

    I had a similar COM port issue. Thanks to the expert guidance by Tim, W4TME the problem is solved. Thank you! Flexradio continues to provide excellent service. Brian, W9HLQ

Leave a Comment

Welcome!

It looks like you're new here. Sign in or register to get started.
Sign In
Register

Quick Links

Categories