Welcome to the new FlexRadio Community! Please review the new Community Rules and other important new Community information on the Message Board.
Need the latest SmartSDR, Power Genius, and Tuner Genius Software?

SmartSDR v3.4.21 and the SmartSDR v3.4.21 Release Notes | SmartSDR v2.8.1 and the SmartSDR v2.8.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.7.28 and the Power Genius XL Release Notes v3.7.28
Tuner Genius XL Utility v1.1.16 and the Tuner Genius XL Release Notes v1.1.16
If you are having a problem, please refer to the product documentation or check the Help Center for known solutions.
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.

I lost my Com ports.

Roger G3LDI
Roger G3LDI Member ✭✭
in FLEX-6000 Signature Series

Hi. This happened yet again using 2.7.6 here to try to avoid the CW dropout ( but it doesn't! ) and I used Arbiter64 to purge the Com ports and try to reinstall them. I followed the instructions explicitly and did it several times. I also deleted FlexVSP and started again. However, I don't get a choice of more than 4 Comports to use and I had to settle for what was offered, which was NOT the original set. Hence I had to alter all my programs accordingly. I also used Arbiter to select those Com ports I wanted to use, but they did not appear in Device Manager. Is this normal or am I missing something?

Answers

  • Roger G3LDI
    Roger G3LDI Member ✭✭

    Sorry should have left my call/email

    73 de Roger, G3LDI [email protected]

  • Mike-VA3MW
    Mike-VA3MW Administrator, FlexRadio Employee, Community Manager, Super Elmer, Moderator admin

    @Roger Cooke

    Since you have done the documented things, you might want to open a support ticket so they can dig a bit deeper.

    https://helpdesk.flexradio.com/hc/en-us/articles/202118688-How-to-Submit-a-Request-for-Technical-Support

  • Lasse SM5GLC
    Lasse SM5GLC Member ✭✭✭

    Roger,

    if you have yet to receive help from Flex, I was using 2.7.6 and down graded to 2.4.10 for "the reason" you are aware of :) There were a long list of steps to walk through, and I am confident it would work for you to totally re-install 2.7.6. Just let me know, and I'll forward the instructions!

    /Lasse SM5GLC

  • Roger G3LDI
    Roger G3LDI Member ✭✭

    Hi Lasse.

    I did revert to 2.4.10 like yourself, but after Malcolm wrote to Flex, they said that the problem was being addressed as soon as their commercial contract was completed. The suggested that might be just a couple of weeks, but that was nearly two months ago.

    Did you mean to say resinstall 2.7.6 or to revert to 2.4.10? If you think it would help to reinstall 2.7.6 I will give it a try by all means.!! It really is about time we had a really good update, with other things as well as the CW problem. If we had some of the Apache implementations it would be great!

    Many thanks.. 73 de Roger, G3LDI

  • Brian_W9HLQ
    Brian_W9HLQ Member ✭✭

    I had a similar COM port issue. Thanks to the expert guidance by Tim, W4TME the problem is solved. Thank you! Flexradio continues to provide excellent service. Brian, W9HLQ

Leave a Comment

Rich Text Editor. To edit a paragraph's style, hit tab to get to the paragraph menu. From there you will be able to pick one style. Nothing defaults to paragraph. An inline formatting menu will show up when you select text. Hit tab to get into that menu. Some elements, such as rich link embeds, images, loading indicators, and error messages may get inserted into the editor. You may navigate to these using the arrow keys inside of the editor and delete them with the delete or backspace key.

Comment As ...

Categories