SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Cannot Connect 6300 via SmartLink
Dave
N4CQ
Comments
-
Hi Dan
A couple of things you can check.
First, did you set up port forwarding in the router at radio end? If so, it is possible the radio’s local IP address has changed and the ports are not forwarded to the correct IP address on the network. I always do a DHCP reservation in the router for the radio’s MAC address so it always gets assigned the same IP.
Second, I have seen on rare occasion the need to reboot the radio. I have the ability to turn the DC on & off remotely if needed. I also have relays connected to the radio Remote On and across the PTT (in case I need to deregister or register on SmartLimk).
I also have a PC available on the remote network to TeamViewer into if needed. The PC is on a remote controllable outlet and bios is set to turn it on when power is applied.
After checking those things if it still does not work, open a Help Desk ticket.
73
Dave wo2x
0 -
Thanks for the feedback. Problem is solved. Unknown to me the account password changed. The account owner did not change the password either. The Owner logged off but could not log back on with what he thought was the correct password (same one I tried to use as well.) Resetting the password solved the access problem. No further action required.0
-
Glad you got it working.
Dave wo2x
0
Leave a Comment
Categories
- All Categories
- 244 Community Topics
- 2.1K New Ideas
- 481 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 132 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 222 SmartSDR CAT
- 162 DAX
- 348 SmartSDR API
- 8.5K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 745 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 722 Genius Products
- 388 Power Genius XL Amplifier
- 250 Tuner Genius XL
- 84 Antenna Genius
- 225 Shack Infrastructure
- 150 Networking
- 366 Remote Operation (SmartLink)
- 120 Contesting
- 580 Peripherals & Station Integration
- 114 Amateur Radio Interests
- 805 Third-Party Software