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    Smartlink Connections on Maestro

    FlexRadio Employee, Community Manager admin
    in Maestro

    Beginning late Friday (11/6) and over the weekend, we received reports of Maestro connections to radios using SmartLink fail with a "Your session has expired. Please log in.." message. We apologize for the inconvenience, are investigating the issue, and will keep you posted here.

    73,

    Dan, N7HQ

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    Comments

    • Member ✭✭

      This was my weekend with my "New to me" Maestro:

      7D2D09D7-CB92-4CAB-9113-C891073ECBEE.gif


    • Member ✭✭

      same here ....... you are not alone with this issue, FlexRadio pse fix it!

      https://community.flexradio.com/discussion/8023562/your-session-has-expired-please-log-in

    • FlexRadio Employee, Community Manager admin

      We have identified the problem as related to a software change on our authentication provider's back end. That change had an unexpected impact to SmartLink. We are working with them to resolve the issue and will update everyone when we have more information.

      73,

      Dan, N7HQ

    • Member ✭✭

      Dan, Thank you for the update, I, and I assume others, appreciate it.

    • Member ✭✭

      I'm happy to report, as noted on another thread, the issue appears resolved. Flex reported the issue resolved at 4:30 CST elsewhere on the community site, and I just confirmed it with my Marstro.

      Thanks Flex, appreciate your efforts to resolve this issue.

    • FlexRadio Employee, Community Manager admin

      Folks,

      Yes, we're happy this problem is now resolved by our provider. Again, we apologize for the inconvenience.

      73,

      Dan, N7HQ

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