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SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.1.20 and the Tuner Genius XL Release Notes v1.1.20
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Support email rejected
When I sent support email using the button in preferences on SmartSDR mac I get:
x<support@creating-your-app.de>: host mail.creating-your-app.de[88.99.65.2]
said: 554 5.7.1 <markholbrook@fastmail.net>: Sender address rejected:
Access denied (in reply to RCPT TO command)
Reporting-MTA: dns; mailout.nyi.internal
X-Postfix-Queue-ID: 5BDC05C00A7
X-Postfix-Sender: rfc822; markholbrook@fastmail.net
Arrival-Date: Sun, 11 Oct 2020 19:57:41 -0400 (EDT)
Final-Recipient: rfc822; support@creating-your-app.de
Original-Recipient: rfc822;support@creating-your-app.de
Action: failed
Status: 5.7.1
Remote-MTA: dns; mail.creating-your-app.de
Diagnostic-Code: smtp; 554 5.7.1 <markholbrook@fastmail.net>: Sender address
rejected: Access denied
It's been that way for a while now.
Comments
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Is that email address the one associated with your AppStore account? I suspect that Marcus is running some kind of filtering based upon the installed user base. I had that same issue when sending an email using a Fastmail account. However, I changed over the email address that is associated with my App Store account (also a Fastmail-associated account) and it went right through.
0 -
I've used that email address to communicate with Marcus a number of times. Perhaps a different browser or email client will work. He provides amazing support.
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