SmartSDR v3.7.4 and the SmartSDR v3.7.4 Release Notes | SmartSDR v2.12.1 and the SmartSDR v2.12.1 Release Notes
SmartSDR v1.12.1 and the SmartSDR v1.12.1 Release Notes
Power Genius XL Utility v3.8.8 and the Power Genius XL Release Notes v3.8.8
Tuner Genius XL Utility v1.2.11 and the Tuner Genius XL Release Notes v1.2.11
Antenna Genius Utility v4.1.8
Need technical support from FlexRadio? It's as simple as Creating a HelpDesk ticket.
Support email rejected
When I sent support email using the button in preferences on SmartSDR mac I get:
x<support@creating-your-app.de>: host mail.creating-your-app.de[88.99.65.2]
said: 554 5.7.1 <markholbrook@fastmail.net>: Sender address rejected:
Access denied (in reply to RCPT TO command)
Reporting-MTA: dns; mailout.nyi.internal
X-Postfix-Queue-ID: 5BDC05C00A7
X-Postfix-Sender: rfc822; markholbrook@fastmail.net
Arrival-Date: Sun, 11 Oct 2020 19:57:41 -0400 (EDT)
Final-Recipient: rfc822; support@creating-your-app.de
Original-Recipient: rfc822;support@creating-your-app.de
Action: failed
Status: 5.7.1
Remote-MTA: dns; mail.creating-your-app.de
Diagnostic-Code: smtp; 554 5.7.1 <markholbrook@fastmail.net>: Sender address
rejected: Access denied
It's been that way for a while now.
Comments
-
Is that email address the one associated with your AppStore account? I suspect that Marcus is running some kind of filtering based upon the installed user base. I had that same issue when sending an email using a Fastmail account. However, I changed over the email address that is associated with my App Store account (also a Fastmail-associated account) and it went right through.
0 -
I've used that email address to communicate with Marcus a number of times. Perhaps a different browser or email client will work. He provides amazing support.
0
Categories
- All Categories
- 246 Community Topics
- 2.1K New Ideas
- 489 The Flea Market
- 7.1K Software
- 5.9K SmartSDR for Windows
- 134 SmartSDR for Maestro and M models
- 331 SmartSDR for Mac
- 243 SmartSDR for iOS
- 223 SmartSDR CAT
- 163 DAX
- 348 SmartSDR API
- 8.6K Radios and Accessories
- 6.9K FLEX-6000 Signature Series
- 766 Maestro
- 41 FlexControl
- 836 FLEX Series (Legacy) Radios
- 733 Genius Products
- 393 Power Genius XL Amplifier
- 255 Tuner Genius XL
- 85 Antenna Genius
- 229 Shack Infrastructure
- 153 Networking
- 370 Remote Operation (SmartLink)
- 120 Contesting
- 583 Peripherals & Station Integration
- 115 Amateur Radio Interests
- 813 Third-Party Software